Privacy Policy

This Privacy Policy explains how Spur Coffee Co. ("Spur," "we," or "us") handles information collected through spur.coffee and related services. We try to keep this short, plain-spoken, and honest.

What we collect

When you order, subscribe, fill out a form, or browse the site, we may collect:

• Order info — name, email, shipping address, items purchased.
• Payment info — handled entirely by Stripe. We never see or store your full card number.
• Subscription preferences — chosen coffees, cadence, and notes you provide.
• Inquiry info — the details you submit through wholesale, events, or contact forms.
• Site analytics — anonymized traffic data (pages viewed, referrer, approximate location, device type) via privacy-respecting analytics.
• Cookies — small files that keep your cart working and remember preferences. You can disable them in your browser.

How we use it

• To fulfill orders and ship coffee.
• To run subscriptions and bill recurring shipments.
• To respond to inquiries and provide customer support.
• To send order confirmations, shipping updates, and (if you opt in) occasional newsletters.
• To detect fraud and abuse.
• To improve the site and our offerings.

Who we share it with

We share information only with vendors that help us run the business:

• Stripe — payment processing and subscription billing.
• Resend — transactional and marketing email delivery.
• Twilio — phone, voicemail, and SMS notifications.
• Shipping carriers (USPS, etc.) — to deliver your order.
• Vercel — site hosting and basic web analytics.

Each vendor is contractually required to handle your data securely and only for the purposes we ask. We do not sell your personal information.

Marketing emails

If you subscribe to our newsletter, we'll send updates about new coffees, drops, and events. You can unsubscribe at any time using the link in any email or by writing us at hellospurcoffee@gmail.com.

Your rights

You can:

• Request a copy of the personal info we hold about you.
• Ask us to correct or delete it.
• Opt out of marketing.

To make a request, email hellospurcoffee@gmail.com. Residents of California, the EU, the UK, and other jurisdictions may have additional rights under local law; we'll honor them where they apply.

Data retention

We keep order and subscription records for as long as we're legally required (typically 7 years for tax purposes) and delete or anonymize other data when we no longer need it.

Children

Spur Coffee is not directed to children under 13. We don't knowingly collect information from anyone under that age.

Changes

We may update this policy. The "Last updated" date at the top reflects the current version. Material changes will be announced on the site or by email.

Contact

Spur Coffee Co.
Houston, TX
hellospurcoffee@gmail.com